We understand that sometimes you may need to cancel an order. If you wish to cancel an order, please contact us as soon as possible. We allow cancellations within a specified time frame:
- Orders can be canceled within 24 hours of placing the order.
- If your order has already been shipped, we are unable to process the cancellation. In such cases, please refer to our return policy once you receive the product.
Refund Policy
If you're not completely satisfied with your purchase, you may be eligible for a refund. Please read our refund guidelines below:
- Refunds are available within 7 days of receiving the product. The product must be in its original condition, unused, and with the original packaging.
- Refunds will be processed to the original payment method used for the purchase.
- We do not refund shipping charges unless the product is defective or incorrect.
How to Request a Cancellation or Refund
If you would like to request a cancellation or refund, please follow these steps:
- Contact us within the cancellation or refund period using the contact details below.
- Provide your order number, details of the product, and the reason for your cancellation or refund request.
- Our customer service team will review your request and guide you through the process.
For further assistance or if you have any questions, please feel free to contact us.